{"id":1772,"date":"2010-06-20T12:32:52","date_gmt":"2010-06-20T02:32:52","guid":{"rendered":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/?p=1772"},"modified":"2010-09-23T12:54:23","modified_gmt":"2010-09-23T02:54:23","slug":"why-can%e2%80%99t-i-see-other-computers-in-my-network-places","status":"publish","type":"post","link":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/?p=1772","title":{"rendered":"Why can\u2019t I see other computers in My Network Places?"},"content":{"rendered":"<p><span style=\"color: #3366ff;\"><span style=\"color: #000000;\">Wouldn&#8217;t you expect\u00a0once a computer&#8217;s settings and configurations are in place it&#8217;d be smooth sailing?<br \/>\n<strong>NUP!<\/strong> <\/span><span style=\"color: #000000;\">With all the high volume activity across networks going on day by day, something will come unstuck.<\/span> <\/span><\/p>\n<p><span style=\"color: #3366ff;\"><strong>If you&#8217;re comfortable mucking around with\u00a0your <span style=\"color: #000000;\"><span style=\"color: #3366ff;\"><strong>Settings and Configurations on your computer <\/strong><\/span><\/span>&#8230;.<br \/>\n<\/strong><\/span><em><span style=\"color: #990033;\">(<strong>I&#8217;m not!<\/strong>\u00a0I&#8217;m not an expert and my tinkering ALWAYS makes it worse!\u00a0\u00a0I prefer Wayne, Bonza&#8217;s senior technician, to look after my pc). Because <strong>Troubleshooting networking\u00a0problems can be tricky. <!--more--><\/strong><\/span><\/em><\/p>\n<p><strong><span style=\"color: #000000;\">Here are some common causes of not being able to see other computers on\u00a0your network.<\/span><\/strong><br \/>\n<span style=\"color: #3366ff;\"><strong><br \/>\n1.\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>File and Printer Sharing is turned off<\/strong><\/span><\/p>\n<p>If File and Printer Sharing is not turned on, you will never see another computer across the network. This protocol must be installed in order to be able browse for it from My Network Places.<\/p>\n<p><span style=\"color: #cc0066;\"><span style=\"color: #3366ff;\">To enable File and Printer Sharing:<\/span><br \/>\n<\/span>Go to the <strong>Control Panel<\/strong>, then <strong>Network Connections<\/strong>, right-click on <strong>Local Area Connection<\/strong>, and choose <strong>Properties<\/strong>.<\/p>\n<p>On the General tab, make sure the following protocols are installed and checked:<\/p>\n<ul>\n<li>Client for Microsoft Networks<\/li>\n<li>File and Printer Sharing for Microsoft Networks<\/li>\n<li>Internet Protocol (TCP\/IP)<\/li>\n<\/ul>\n<p>If it\u2019s not there, click the Install button and add the above protocols to the list and restart your computer. If these are installed correctly, then move on to the next check.<\/p>\n<p><span style=\"color: #3366ff;\"><strong>2.\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>All computers are in the same workgroup<\/strong><\/span><\/p>\n<p>The second thing that needs to happen in order for another computer on the network to show up in your My Network Places list is that all the computers have to be in the same workgroup or domain.<\/p>\n<p><span style=\"color: #3366ff;\">You can check this by:<\/span><br \/>\nRight-clicking on <strong>My Computer<\/strong>, choosing <strong>Properties<\/strong>, and clicking on the <strong>Computer Name<\/strong> tab.<\/p>\n<p>Next to Workgroup, you will see the workgroup name. Each computer on the network has to have exactly the same workgroup name in order to be able to see each other. You can click <strong>Change<\/strong> to change the name of the workgroup.<\/p>\n<p><span style=\"color: #3366ff;\"><strong>3.\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>Allow File and Printer Sharing in Windows\/3rd party Firewall<\/strong><\/span><\/p>\n<p>Once you have enabled File and Printer Sharing, you still may not be able to see other computers on the network if you have Windows XP Firewall enabled.<\/p>\n<p>By default, Windows does not allow the File and Printer Sharing service access through the firewall, so you have to manually allow access. You can do this by going to Control Panel, clicking on <strong>Windows Firewall<\/strong> and then clicking on the <strong>Exceptions<\/strong> tab.<\/p>\n<p>Make sure to CHECK the box next to File and Printer Sharing. Now the service will be allowed access through the firewall and you will be able to see if in My Network Places.<\/p>\n<p>Note that if you have other firewall or Internet security software installed, it can also prevent Windows Networking features to function properly. One prime example of this is Norton Internet Security. You have to tell it which subnet to allow through the firewall or you have to uninstall it.<\/p>\n<p><span style=\"color: #3366ff;\"><strong>4.\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>Open ports on your router<\/strong><\/span><\/p>\n<p>Another source of the problem could be the firewall on your router. If you have a newer router, some of them automatically enable their own firewalls so you have to log into your router and open the ports manually.<\/p>\n<p>The File and Printer Sharing port numbers range between 135 and 139, so if you open those up on your router, it should be enough to see the other computers on the network. You can also try disabling the firewall to test whether it\u2019s the router that is causing the problem.<\/p>\n<p><span style=\"color: #3366ff;\"><strong>5.\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>Ping other computers on the network<\/strong><\/span><\/p>\n<p>A simple thing to do is to check whether you can ping the other computers on the network. If you can\u2019t ping them, that means there is something wrong with the network connection itself.<\/p>\n<p><span style=\"color: #3366ff;\"><strong>6.\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>Switch between Static and DHCP IP address<\/strong><\/span><\/p>\n<p>Another way to try and solve this issue is to switch the computer over to a static IP address and then switch it back to DHCP. When you switch like that, the TCP\/IP configuration is reset and any corrupted IP settings are fixed.<\/p>\n<p><span style=\"color: #3366ff;\">You can do this by:<\/span><br \/>\nRight-clicking on<strong> Local Area Connection<\/strong>, choosing <strong>Properties<\/strong>, and then selecting the <strong>Internet Protocol (TCP\/IP)<\/strong> entry and choosing <strong>Properties<\/strong>.<\/p>\n<p>Then click <strong>Use the following IP address<\/strong> and type in an IP address that would work on your current network. Also choose <strong>Use the following DNS server addresses<\/strong> and type in the IP address of your router.<\/p>\n<p>Click OK and then OK again. After that, go back to that screen and choose <strong>Obtain and IP Address automatically<\/strong> for both and click OK.<\/p>\n<p><strong><span style=\"color: #3366ff;\">\u00a0If this didn\u2019t fix your problem&#8230;. you need\u00a0a\u00a0\u00a0BONZA TECHNICIAN!<\/span><\/strong><\/p>\n<h2><span style=\"color: #990033;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 GIVE US A CALL 1800 280 440<\/span><\/h2>\n<p><strong><br \/>\n<\/strong><a href=\"http:\/\/bonzamobilecomputerrepairs.com\/blog\/wp-content\/uploads\/2010\/06\/Free-Audit.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1778\" title=\"Free Audit\" src=\"http:\/\/bonzamobilecomputerrepairs.com\/blog\/wp-content\/uploads\/2010\/06\/Free-Audit.jpg\" alt=\"Free Systems Audit\" width=\"474\" height=\"159\" srcset=\"http:\/\/bonzamobilecomputerrepairs.com\/blog\/wp-content\/uploads\/2010\/06\/Free-Audit.jpg 474w, http:\/\/bonzamobilecomputerrepairs.com\/blog\/wp-content\/uploads\/2010\/06\/Free-Audit-300x100.jpg 300w\" sizes=\"(max-width: 474px) 100vw, 474px\" \/><\/a><\/p>\n<p><span style=\"color: #990033;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wouldn&#8217;t you expect\u00a0once a computer&#8217;s settings and configurations are in place it&#8217;d be smooth sailing? NUP! With all the high volume activity across networks going on day by day, something will come unstuck. If you&#8217;re comfortable mucking around with\u00a0your Settings and Configurations on your computer &#8230;. (I&#8217;m not!\u00a0I&#8217;m not an expert and my tinkering ALWAYS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[373],"tags":[286,277,281,283,276,279,275,280,278,282,274,284,285],"aioseo_notices":[],"_links":{"self":[{"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1772"}],"collection":[{"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1772"}],"version-history":[{"count":39,"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1772\/revisions"}],"predecessor-version":[{"id":2635,"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1772\/revisions\/2635"}],"wp:attachment":[{"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1772"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}