{"id":915,"date":"2010-03-11T10:56:52","date_gmt":"2010-03-11T00:56:52","guid":{"rendered":"http:\/\/bonzamobilecomputerrepairs.com\/blog\/?p=915"},"modified":"2010-03-12T16:08:12","modified_gmt":"2010-03-12T06:08:12","slug":"proactive-or-reactive-it-support","status":"publish","type":"post","link":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/?p=915","title":{"rendered":"Proactive or Reactive IT Support?"},"content":{"rendered":"

\u201cI could knit a scarf in the time it takes\u00a0my computer to fire up!\u201d<\/span><\/strong>
\n
\n<\/span><\/strong><\/strong>Even if your computer has the best RAM and the fastest processor, chances are the system will still run slower than normal if you don\u2019t maintain it.<\/p>\n

We\u2019ve\u00a0already discussed the causes of sluggish\u00a0computer performance and why maintenance is important. e.g.<\/em>\u00a0Computer viruses, Windows Registry problems, full hard drives, Windows OS problems, disk clean up and disk defrag, not enough memory, limiting your startup applications, clearing temporary files\u2026 etc. etc.\u00a0 See\u00a0\u00a0Tune up your computer<\/a><\/em>\u00a0or Regular Maintenance<\/a> posts.<\/p>\n

WHAT IF YOUR SETUP IS JUST NOT SUITABLE or\u00a0YOU’VE OUTGROWN IT?<\/span><\/strong><\/p>\n

Buying off-the-shelf systems might do the job in the short term, but most businesses (and home users) should have their IT systems designed with the immediate and future end use in mind. <\/strong>Do you have the <\/strong>right tools for the job?<\/strong><\/p>\n

A cohesive approach to understanding your business and customising an IT technology plan will make a difference.
\nYour Bonza technician <\/span>will tell you if he thinks you don\u2019t have the most optimum system in place and will advise the best course of action, keeping your budgetary constraints in mind.<\/strong><\/p>\n

YOU WILL STILL ENCOUNTER PROBLEMS!<\/span><\/strong>
\nNo one has time to update applications, drivers, operating systems or software. The network is cobbled together with\u00a0cables strung across the floor, and you’re not sure when the last backup really ran. Then, your hard drive starts going click-click. You suddenly realize to your horror no backups have been done in the last month and the hard drive is about to die. Losing data will be disastrous!<\/p>\n

You call that guy you occasionally use for computer support services to put the fire out. You get a call back four hours later telling you they can come, but not today, it will have to be tomorrow<\/em> or possibly Monday.<\/em><\/p>\n

WHAT\u2019S BEST,\u00a0 PUTTING FIRES OUT,\u00a0OR PREVENTING THEM IN THE FIRST PLACE? <\/span><\/strong>The approach of most computer users and small organizations is putting out fires!\u00a0 <\/em><\/strong><\/p>\n

What you need is a PROACTIVE <\/em>SERVICE<\/span> not a REACTIVE<\/em> SERVICE. <\/strong>Regular, ongoing maintenance is the key to avoiding systems failure.<\/strong><\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 regular maintenance for computers and servers<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 installation of software updates<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 on-call service for software or hardware failure<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 remote monitoring of the network to troubleshoot issues<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 staff training on updated systems.<\/p>\n

In other words a computer technology \u201cpartner\u201d <\/strong>who doesn\u2019t take your IT technical issues lightly.<\/p>\n

So don\u2019t wait until there\u2019s a problem.
\n<\/strong><\/span>Ask your Bonza technician <\/span>how we can save you time and money by keeping your IT systems running at full speed with managed services<\/strong><\/span>.
\nEntering into a computer service agreement isn\u2019t a one-size-fits-all. With an understanding of your unique requirements, a service agreement is drawn up and regular maintenance procedures scheduled just for you.<\/p>\n

WHAT’S IN IT FOR YOU?<\/span>
\n<\/strong>By \u201cpartnering\u201d with Bonza technology services, you’ll reduce downtime, increase efficiency and save money.<\/p>\n

Choosing the right technology and<\/em> the right support directly impacts your productivity, your flexibility, and your bottom line.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

\u201cI could knit a scarf in the time it takes\u00a0my computer to fire up!\u201d Even if your computer has the best RAM and the fastest processor, chances are the system will still run slower than normal if you don\u2019t maintain it. We\u2019ve\u00a0already discussed the causes of sluggish\u00a0computer performance and why maintenance is important. e.g.\u00a0Computer viruses, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[91],"tags":[163,161,158,157,162,160,159],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/915"}],"collection":[{"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=915"}],"version-history":[{"count":64,"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/915\/revisions"}],"predecessor-version":[{"id":1085,"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/915\/revisions\/1085"}],"wp:attachment":[{"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=915"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=915"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bonzamobilecomputerrepairs.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}