Bonza Mobile Computer Repairs

When your Wi-Fi connection drops out unexpectedly for no obvious reason and others on the same network don’t have a problem don’t you feel the gremlins have targeted you personally!

The first thing you should try is
POWER CYCLING your MODEM and ROUTER

If you’re able to boot your computer to Windows, but can’t connect to your Local Area Network or the Internet, if you have a broadband modem and a router, follow these instructions EXACTLY to eliminate the most probable cause of the problem:

• Shut down all the computers on the network
• Pull the power cords out of the backs of the modem and router
• Wait 15 seconds
• Put the power cord back into the modem
• Wait 2 minutes
• Put the power cord back into the router
• Wait 1 minute
• Start the computers…

If power cycling the modem and router didn’t fix the problem, you need an on-site service .

Call 1800 280 440
 Bonza Mobile Computer Repairs.

Other possible causes:

• Radio signals from various electronic products can interfere with Wi-Fi wireless network signals.  For example, cordless phones, Bluetooth devices, garage door openers and microwave ovens can each take down a Wi-Fi network connection when powered on. Moving your network equipment or changing some Wi-Fi radio settings may solve the problem.
• Network Range and Power could be insufficient or your equipment is on the edge of the network’s wireless signal range. Again, moving your gear closer may not be convenient so consider an upgrade of your antenna to improve wireless signal transmission and reception.
• Connecting to the wrong network! Your devices may be connecting to the wrong network without your knowledge. If neighbours are running the same SSID*
  this can cause interference and a range of problems. Take proper security measures to ensure your computers connect to the right network.* SSID – Service Set Identifier or Network Name. The name of a wireless local area network (WLAN). All wireless devices on a WLAN must employ the same SSID in order to communicate with each other. 

• Each computer connected to a Wi-Fi network utilizes a small piece of software called the device driver. The Wi-Fi network device driver controls various functions of the Wi-Fi hardware. Network routers contain related technology called firmware. Network drivers and firmware can both become obsolete over time. Upgrading newer versions of these things can sometimes fix network connection problems.
• You could have incompatible software installed or running. This includes operating system patches, operating system services, and other software that modifies the networking capabilities of the operating system. Keep records of each time you install or upgrade software on your computers, and be prepared to uninstall any incompatible software you’ve added recently.