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Watch out for ATO Scams…
Published August 28th, 2010 by Roslyn Garavaglia No Comments »

Tax Refund Scams

There are a number of refund scam emails currently circulating. These emails claim to come from the ATO and offer a tax refund. They link to a bogus ATO website asking for personal and credit card details. These emails can differ in their appearance and level of sophistication but will generally state that you are eligible for a refund and instruct you to click on a link to submit a form to receive it. The ATO will never email you asking for personal or credit card details and you should never provide this information.

Key indicators of the email scam include:

  • The email asks you to provide personal details. Always be suspicious of this.
  • It is poorly worded with spelling and grammatical mistakes (though this is not always the case)
  • It includes an attachment (form) or link to a webpage to lodge a form.
  • It asks for credit card and PIN numbers.

Unsolicited Phonecall Scams

You receive a call from a person saying that they are from “The Tax Office’s Australian Government Grants Department”. The person asks to clarify your name and address and says you will receive a cheque for $5200, hand delivered the next day. In order to get this cheque, you need to call a phone number back to confirm eligibility.

Key indicators of the phonecall scam include:

  • The caller advises that you have an unclaimed refund.
  • You are asked to pay a sum of money to a third party in order to receive the refund.
  • The payment must be made through a money transfer.

Remember, no official institution will ever contact you directly for your secure information.

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About Blogging
Published August 21st, 2010 by Roslyn Garavaglia No Comments »

What’s a blog?  Should You have a Blog? 
What’s the use of a Blog?

What’s a blog? This is a Blog! It’s a way to keep information flowing and a means of connecting with key customers through, hopefully, interesting articles and useful information on topics relevant to your business relationship with Bonza; Computer repairs, Websites, Google AdWords, or all three.

Even though my purpose is directed at Bonza clients, through syndication and other promotional activities, my posts get read and spread all around the internet, exposing Bonza to thousand of readers looking for answers to their questions and problems.

Should You have a Blog? PROBABLY! If you have a conventional website you know you have to promote it otherwise it will just sit there. Getting your website noticed, and linked to, is getting tougher every day and it’s so darned competitive. A blog, on the other hand, has the capacity to announce itself, and can keep doing that every time you update it.

What’s the use of a Blog?
1. To build your brand awareness
2. To help search engine rankings
3. To improve customer relations
4. To share knowledge & earn credibility
5. To attract new clients/make sales.

Note: A Blog WILL NOT substitute an integrated marketing strategy!

Have you heard of Technorati? It’s a website that indexes blogs.

Here are some interesting statistics courtesy of Technorati. 
2009 State of the Blogosphere by Technorati”

More than 133,000,000 blogs have been indexed by Technorati since 2002
77% of Internet users read blogs according to Universal McCann
Two-thirds of Bloggers are male, 60% are 18-44
75% have college degrees and 40% have graduate degrees
Around half of Bloggers are working on at least their second blog
68% have been blogging for two years or more
86% have been blogging for at least a year
70% of all respondents say that personal satisfaction is a way they measure the success of their blog
72% say they blog in order to share their expertise
61% say they blog in order to supplement their income
53% of professional Bloggers are interested in attracting new clients from blogging
72% of those who are self-employed and blogging are interested in attracting new clients
57% say that their future plans include blogging even more
Part-Timers, Pros, and Self-Employed Bloggers are blogging as much as (73%, 76% and 80%, respectively), while Hobbyists are blogging somewhat less
15% of Bloggers spend 10 or more hours each week blogging
One in five Bloggers report updating on a daily basis
The most common rate of updating is 2-3 times per week
85% of blogs use tags
82% of respondents say that they post photos to their blog, making images the most popular form of multimedia
Bloggers participate in an average of 5 activities to drive traffic to their blogs
72% of respondents are classified as Hobbyists, meaning that they report no income related to blogging
56% say that their blog has helped their company establish a positioning as a thought leader within the industry
58% say that they are better-known in their industry because of their blog.

Search engines love blogs!  

Create tutorial posts on how to use your products, detail what goes on in the back-end of your service, give away samples of what your business has to offer. As you build up blog posts, your reach on the web will increase and your prominence in search engines will grow leading to free organic traffic to your website.

BUT - you still have to work on promoting it. Nothing happens by magic.

Let me know if you want to get blogging!

 

 

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Getting Your Computer Fixed
Published August 13th, 2010 by Roslyn Garavaglia No Comments »

Computer Repairs

 

 

 

 

 

 

I used a computer technician once who sounded really knowledgeable.  

He spoke about “predictive modelling”, “symbiotic relationships”, “compliance”, “SAS”, “cloud computing”, “critical needs”, “scalable”, “VMs”, “bare metal deployments”, “WAN VM migration”, “virtualization”, “turn-key solutions”, “commercial cloud computing platform”….. Super geek gobbledegook, way over my head!

Basically he was saying, “Get dynamic infrastructures — or die —-!”

Hell, all I needed was my printer fixed!

When the clarion call finally stopped and he got down to work, only then I dicovered this guy could talk the talk but not walk the walk!

He couldn’t fix a simple printer problem!

It’s hard to tell if someone is overstating their skills, boy, do we we know………….but I reckon, when someone blurts out technical jargon, it’s more often than not, a smokescreen.

This experience is similar to the one I wrote about websites a couple of weeks ago. Is your Website a Brick Wall?
i.e. setting up road blocks with walls of jargon.

I just read an article by Michael Hess over at BNet.com titledDoes Your Service Suck “.  You may find it interesting. Click here to read the Article.

A SPECIAL NOTE.

Many thanks to Bryan Beach for letting me use his cartoon. Now if I can only get a Wenzl…

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Does anyone know you have a website?
Published August 6th, 2010 by Roslyn Garavaglia No Comments »

You knew you needed one because more and more customers were asking for the address. And you suddenly realised it probably wasn’t just them searching online looking for your products and services! 

Owning a website is easy, getting it noticed is the hard part. Your website developer uses SEO (Search Engine Optimisation) techniques to help it turn up in “organic” (free) results pages for keyword searches. 

But what are YOU doing to promote it? 

The trick is getting noticed by your target audience. So where are they? Read the rest of this entry »

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Is your Website a Brick Wall?
Published July 31st, 2010 by Roslyn Garavaglia No Comments »

Ring Ring……..

Hello, Bonza Computer Repairs, Ros speaking.

“Hi, My computer won’t start can you send a technician today?”

“Bonza provides innovative cutting edge value-added critical computer solutions specialising in PC repairs for home users and business owners, onsite or online remote computer repairs, website development including Search Engine Optimisation and Google AdWords management for your online marketing, and with only 2% fat….” Read the rest of this entry »

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The Trivial Many and the Critical Few…
Published July 24th, 2010 by Roslyn Garavaglia No Comments »

Do you vigorously apply Pareto’s Law to your business?

Pareto’s Law (also known as the 80/20 principle) describes the unequal distribution of wealth in society and how it is acquired by a minority of the population. The Italian economist Vilfredo Federico Damaso Pareto discovered this simple formula back in the early 1900’s. Read the rest of this entry »

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You bewdy, Bonza rolled into one….!
Published July 16th, 2010 by Roslyn Garavaglia No Comments »

Hello you bonza Guys and Gals, 

Have you noticed other topics creeping into this blog? What has AdWords or Google got to do with computer repairs? 

A lot actually, and I’ll get to that in a sec.  Read the rest of this entry »

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Google is high on Caffeine!
Published July 10th, 2010 by Roslyn Garavaglia No Comments »

On the 8th of June Google rolled out Caffeine, their new indexing system built to make search up to 50% faster and results fresher. It means more frequent updates to Google’s search engine index and better results for businesses like yours.  Read the rest of this entry »

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Guaranteed Computer Repairs with Managed Services
Published July 3rd, 2010 by Roslyn Garavaglia No Comments »

Managed Computer Services  

[Client] ARE YOU MAD?
Managed Services means you’ll take a payment out of my credit card every month and maybe I won’t need computer repairs that month!  I might need some phone support, but you’ll do that for FREE right?  Read the rest of this entry »

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Inject some life and leads into your business…
Published June 26th, 2010 by Roslyn Garavaglia No Comments »

It’s TOUGH times!

People are scurrying around looking for ways to inject some life and leads into their business. Bonza’s website design department hasn’t had a break for months as work pours in.

WHY? Suddenly business owners realise they should have organised a website years ago when the focus changed to searching online to solve problems and find information. Plus in the quiet time, thoughts turn to updating current sites or adding new offers and new content. Read the rest of this entry »

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