Bonza Mobile Computer Repairs

Every tradesman is expensive…
I don’t know what the going rate is for tradesmen like plumbers, electricians, car mechanics, in 2010. The last time we needed a plumber a couple of years ago, he charged $95 just to visit to assess the problem and provide a quote!

How can you save money on computer repairs?
Before your computer technician comes on site you can perform some simple tasks on your computer in order to reduce the amount of time our tech has to spend on site at your business or residence.

1. Backup your data
 Typical folders may include: 
 – My Documents and subfolders
 – My Pictures and My Music 
 – Favourites and E-Mail data and files

2. Update applications
 – If you are able, update your anti virus program files and definitions
 – Perform a detailed system scan and note any problems

 3. Keep your discs handy
 – Software discs and license keys
 – Usernames and passwords that we’ll need to troubleshoot the issue
 – Documentation and manuals that may relate to the job
   (e.g. printer, monitor and camera manuals)

4. Record Error Messages
Create a Bonza Tech folder where you can save a list of anomolies. If you’re able to get a screenshot of the message save the image into this folder.

Repairing Damaged Hardware:
Parts inside a computer don’t break very often. In a laptop, some parts break very easily, like AC adapter jacks. In a desktop computer, parts can overheat and get damaged, like the processor, where heat builds up the most. When things like this break, you will have to replace the part. You can buy the part yourself or buy it from Bonza (we carry common computer parts in our vans). Whichever you choose you can expect our technician to be on site for at least an hour.

Keeping your computer clean is the most important part of computer hardware maintenance. Be sure the power is off and the computer is unplugged before you start cleaning it! You should clean the external parts of a computer, like the monitor and the mouse, at least every few months. You should clean the internal components every year, as dust builds up inside the computer. In most cases, if you have cleaned a part and it’s still not working, either you need to replace the part or the problem is not with the hardware of the computer but with its software.

Repairing Software:
If you’re having problems with software, the first thing is to determine which piece of software you’re having the problem with. So, if you can’t run any programs on your computer without, for example, everything running very slowly, then the operating system is most likely to blame. If everything else works fine, but your word processor does not register keystrokes on the keyboard, then the problem is with the word processor.

To fix problems like this, first save your work and restart the program. If the problem persists, you should restart the computer. Also, if the problem appears to be with the operating system, you should restart the computer. If the problem doesn’t go away, the easiest thing to do is to uninstall the program from your computer (after saving your files) and then reinstall the program. You can do this with the operating system too. If none of this works, consult your Bonza computer technician.

Instead of spending hours on site reinstalling your operating system, Bonza offers an off site fixed price to save you a ton of money.

Click on the link below and go through our maintenance checklist. How many do you do?!
Computer Maintenance Checklist

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