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How to Fix Printing Problems
Published May 29th, 2010 by Roslyn Garavaglia Comments Off on How to Fix Printing Problems

Printer Troubleshooting

Now what!  It worked a minute ago…

BASIC ELIMINATION FIRST

Is it plugged-in? 
You should hear the print mechanism initialize when power is applied and most printers have at least one light illuminated when it is on. If it is plugged into a surge protector, make sure that’s on. See if moving it from the surge protector to a known-good wall outlet helps. (more…)

Is your computer Moody?
Published May 16th, 2010 by Roslyn Garavaglia Comments Off on Is your computer Moody?

It could be a sign of memory loss….

Does your Windows-based PC crash for no apparent reason?
Does yours crash often? At random times?
Won’t boot? Spontaneous reboots?
You have missing data and other intermittent weird behaviour… (more…)

Computer Repairs are Expensive!
Published May 1st, 2010 by Roslyn Garavaglia Comments Off on Computer Repairs are Expensive!

Every tradesman is expensive…
I don’t know what the going rate is for tradesmen like plumbers, electricians, car mechanics, in 2010. The last time we needed a plumber a couple of years ago, he charged $95 just to visit to assess the problem and provide a quote!

How can you save money on computer repairs?
Before your computer technician comes on site you can perform some simple tasks on your computer in order to reduce the amount of time our tech has to spend on site at your business or residence. (more…)

Facebook causes House Fire!
Published April 19th, 2010 by Roslyn Garavaglia Comments Off on Facebook causes House Fire!

This week I received this….

Hiya Ros,
Did you hear that my Mum’s computer caught on fire while she was on Facebook and burnt down part of the house !
The insurance company refurbished the place, so now she has new carpets, new furniture, walls painted, HiFi and computer replaced. (more…)

Fake anti-virus popups
Published April 4th, 2010 by Roslyn Garavaglia Comments Off on Fake anti-virus popups

They pop up on your screen, warning  you that your computer system is infected with all kinds of viruses and offer to help you remove them.

Some mimic actual system notices to leverage the trust you have in your legitimate security software, so you go ahead and click.
By clicking it you opened the door to malware and, potentially, a host of other dangers. You’ve been had! (more…)

My Browser was hijacked….
Published March 20th, 2010 by Roslyn Garavaglia Comments Off on My Browser was hijacked….

Yesterday I lost 5 precious work hours. The first 3 struggling to find a cause why I suddenly couldn’t access Google, rebooting my system a few times, recycling the modem – nothing. Was Google down?   (more…)

Is your Microsoft software genuine?
Published March 16th, 2010 by Roslyn Garavaglia Comments Off on Is your Microsoft software genuine?

The other day I heard someone say, “you’re mad if you pay for software, including Windows”.

What! The risk of using counterfeit software is higher than a hippie in a pot plantation. Every year millions of consumers and businesses acquire low cost pirated software unwittingly and end up having a multitude of problems. Like any dodgy product, it can be a serious risk. (more…)

Stop Blaming Your Computer!
Published February 27th, 2010 by Roslyn Garavaglia Comments Off on Stop Blaming Your Computer!

 It’s just not the Computer’s Fault!

We all do dumb things. We press the wrong key, inadvertently click an OK button in a wrong dialogue box and before you know it, your computer goes into an altered state, gurgles, turns blue and crashes.  (more…)

Black Screen – Computer won’t Boot
Published February 21st, 2010 by Roslyn Garavaglia Comments Off on Black Screen – Computer won’t Boot

My computer won’t boot, and it has a Black Screen.
OH NO , NOT THE BLACK SCREEN OF DEATH!

We’ve had so many callouts to fix black screen problems lately, it’s time to talk about it in case people are still saying it’s related to Windows 7 or Microsoft’s own Security updates. Apparently, worldwide, millions of Windows 7 PC users had inoperable machines suffering from the dreaded Black Screen of Death after upgrading. (more…)

Who has Access to Your Computer?
Published January 31st, 2010 by Roslyn Garavaglia Comments Off on Who has Access to Your Computer?

Hi everyone, I just came across this onsite computer repair scam and thought I’d share it here.

“The receptionist’s PC had been running slowly, so he was pleased when a woman arrived and announced that she was a technician. She dropped the name of the IT company and said, “Don’t bother logging off, I’ll only be a few minutes.” Ten minutes later she was gone — along with a bunch of confidential documents. Those documents enabled an unscrupulous competitor to beat the company to a lucrative contract. If the receptionist had checked the technician’s credentials, the security breach could have been avoided”. (more…)


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