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Ignoring Network Maintenance and Monitoring
Published November 14th, 2010 by Roslyn Garavaglia Comments Off on Ignoring Network Maintenance and Monitoring

“We don’t need to outsource our network monitoring and maintenance. One of our staff knows about computer stuff.”

We frequently get calls from business owners who desperately need our help to get back up and running or to clean up a mess that was caused by an inexperienced computer geek who knows “stuff”.

One of the biggest and most costly problems that business owners can have is to ignore network monitoring and maintenance OR to try to cut costs in this area. (more…)

Your Computer’s Carbon Footprint – Remote Computer Repairs
Published October 16th, 2010 by Roslyn Garavaglia Comments Off on Your Computer’s Carbon Footprint – Remote Computer Repairs

How’s your carbon footprint?

Working on computers seems pretty harmless when in fact computing has a monster carbon footprint.  We computer users are contributing to nearly 2.7 percent of Australia’s total carbon emissions and more than 7 percent of total energy consumption in Australia. Computing and telecommunication devices use large amounts of energy adding substantially to greenhouse gas emissions.  

“There has been little attempt to measure or to estimate the total energy consumption or carbon footprint caused by the usage of ICT equipment, in Australia or internationally”. Source: The Australian Computer Society (ACS) 

The ACS set about to research the statistics for Australia and compiled these results.

Device % of CO2
Desktop PCs, Laptop and Notebooks 15.8%
Terminals & Thin Clients, Servers 14.7%
Networking Equipment 7.0%
Games Consoles 5.5%
Video Monitors 9.7%
Data Centre Storage 1.5%
Printers & Imaging Equipment 15.7%
Landline Telephone Equipment 1.7%
Mobile Devices 1.0%
Data Centre Environment 18.8%
Network Infrastructure 8.6%
   

What about on site Computer Repairs?

Your Bonza Mobile Computer Repair technician is barrelling down the highway to your place to fix your computer right now…

  • Is his trip really necessary?
  • Is there an equally effective way we can resolve your computer problem? 
  • Can we help reduce your and our company’s carbon footprint?

Hmmm, you’re probably thinking our vehicle emissions are Bonza’s contribution to global warming…… and you’re right, but you’re partly responsible too! Because there is an alternative to onsite computer repairs, Remote computer repairs, yet the take up in Australia is very slow compared to the rest of the world. 

Shame on us since Australia is one of the biggest carbon emitters per capita in the world!

So, let’s help each other reduce carbon emissions…..by reducing our travel we will not only reduce CO2 but also improve efficiency as well as reduce your I.T. maintenance costs.

It’s a Win-Win situation I can’t understand why Australians are so reluctant.

Fixing computers remotely is safe and secure, more cost effective and means less downtime for you.

Our Computer technicians connect securely to your computer using an advanced screen sharing program.  It’s safe and you are in control for the duration. Say you see the technician peek into a file that holds secure data you don’t want him to see (ours wouldn’t and others shouldn’t), you can cancel the connection right away. You see when you’re having your computer repaired remotely, you’ll be able to see the repair taking place right before your eyes. It’s pretty sexy stuff! You’ll be astonished seeing how fast the tech whizzes around your computer.

You’re not left with a ghost, your tech is still available for questions through a chat window or the phone if you need him.

Instead of reliquishing your seat to an onsite technician, you stay put, watch and get your computer working now! No waiting…

Next time you have a computer problem, give the remote method a try.  There’s nothing to lose and such a convenience to gain.

Visit Bonza Remote there’s more information there about how fixing computers remotely works. 

Related articles on Remote Computer Fixing

Green Computing

Remote Computer Repairs

Brisbane Computer Repairs, Cheaper, Faster

Save Time and Money on Computer Repairs

Australian Computer Society

May 2010 Carbon and Computers in Australia 
ACS Report 

Guaranteed Computer Repairs with Managed Services
Published July 3rd, 2010 by Roslyn Garavaglia Comments Off on Guaranteed Computer Repairs with Managed Services

Managed Computer Services  

[Client] ARE YOU MAD?
Managed Services means you’ll take a payment out of my credit card every month and maybe I won’t need computer repairs that month!  I might need some phone support, but you’ll do that for FREE right?  (more…)

The problem with I.T.
Published June 5th, 2010 by Roslyn Garavaglia Comments Off on The problem with I.T.

How can you budget for it?

Most businesses need to manage four resources in order to maintain success:

  • money 
  • people 
  • technology 
  • supplies 

All of them are business assets which require a budget.

(more…)

Proactive or Reactive IT Support?
Published March 11th, 2010 by Roslyn Garavaglia Comments Off on Proactive or Reactive IT Support?

“I could knit a scarf in the time it takes my computer to fire up!”

Even if your computer has the best RAM and the fastest processor, chances are the system will still run slower than normal if you don’t maintain it.

We’ve already discussed the causes of sluggish computer performance and why maintenance is important. e.g. Computer viruses, Windows Registry problems, full hard drives, Windows OS problems, disk clean up and disk defrag, not enough memory, limiting your startup applications, clearing temporary files… etc. etc.  See  Tune up your computer or Regular Maintenance posts.

WHAT IF YOUR SETUP IS JUST NOT SUITABLE or YOU’VE OUTGROWN IT?

(more…)

Brisbane Computer Repairs, Cheaper, Faster
Published January 16th, 2010 by Roslyn Garavaglia Comments Off on Brisbane Computer Repairs, Cheaper, Faster

remote_support.3
Computer problems fixed over the the internet while you watch! It’s safe, fast and saves you money on computer repairs. (more…)

Who’s Fixing Your Computer?
Published December 5th, 2009 by Roslyn Garavaglia Comments Off on Who’s Fixing Your Computer?

Do you know who’s rummaging through your computer system?
The computer industry is not regulated like other repair service providers like electricians, mechanics etc. So how do you know if you’re receiving substandard work or getting ripped off by your computer technician? Or worse, if your data is in safe hands? (more…)

Save Time and Money on Computer Repairs
Published November 29th, 2009 by Roslyn Garavaglia Comments Off on Save Time and Money on Computer Repairs

Have you noticed computers always seem to break down when you can least afford to be offline?

It makes no difference whether that down time is a major factor or a minor inconvenience, or whether you’re a business or a home user it’s always incredibly frustrating. (more…)

Green Computing
Published November 14th, 2009 by Roslyn Garavaglia Comments Off on Green Computing

Bonza goes green…

Being a mobile computer repair service, the carbon footprint Bonza leaves behind by driving multiple vans all over Brisbane and the Gold and Sunshine Coasts every day has always been a concern. (more…)

Remote Computer Repairs
Published November 8th, 2009 by Roslyn Garavaglia Comments Off on Remote Computer Repairs

smalremoterepairs

Let’s say you have a computer problem severely holding up your workflow and you need it fixed NOW! (more…)


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